NEW! Creating the "Perfect" Patient Experience

(3-Ring Binder & CD)

SPECIAL PRICE (Save $30)

A Totally Unique 3-Part Team Training Manual!

·        Part 1: Customer Service in the Dental Practice

·        Part 2: Finding the Right Words Plus Audio CD “Successful Scripting for Team Members”

·        Part 3: Bonus Module! Successful Treatment Plan Presentation.

This exceptional learning system has many benefits. We're sure that there are many team members that will benefit from the Customer Service and Treatment Plan sections. In "Finding the Right Words." (with CD) we share with you some of our favorite scripts for the everyday dental scenario relating to: New patient telephone calls; Urgent emergency phone calls; The actual new patient visit; De-briefing the patient; Scheduling for the high production appointment; Confirmation calls; Re-care and Reactivation calls; and many, many more!